User Data Deletion

If you have shared your name, phone number, email address, apartment preference, or other enquiry details with Aadhya Serene, you may request that we delete that information from our active website-lead and follow-up systems, subject to applicable legal or operational obligations.

This includes information submitted through website forms, brochure requests, callback requests, WhatsApp journeys, and Meta or Facebook lead campaigns linked to this project.

To request deletion of your data, please email us at info@sthyra.com with the subject line Data Deletion Request - Aadhya Serene.

You may also contact us by phone or WhatsApp if you need assistance, but we may still ask you to confirm the request in writing so that we can process it accurately and maintain a clear record of the action taken.

Your request will be easier to verify if you include the following details:

• Your full name and the phone number or email address used in the enquiry.
• Where you submitted the enquiry, such as the website, WhatsApp, brochure form, or Meta lead ad.
• Approximate date of submission or the context of your enquiry.
• Any alternate contact detail you may have used while speaking with the sales team.

Once we receive your request, we will review the information available in our lead-management and communication records and take reasonable steps to locate the corresponding enquiry data.

If additional clarification is needed, we may contact you to verify your identity or to narrow down which records should be removed. After verification, we will process the deletion request within a reasonable timeframe and confirm completion when appropriate.

In limited cases, we may retain certain records where doing so is reasonably necessary for legal compliance, fraud prevention, dispute resolution, internal audit purposes, or to document that a deletion request was fulfilled.

Any retained information will be limited to what is reasonably necessary for those purposes and will not be used for unrelated marketing unless you separately request otherwise.

If you no longer want follow-up calls, WhatsApp messages, emails, or remarketing related to Aadhya Serene, you can also ask us to stop promotional communication even if you do not want full deletion.

This can be helpful if you want to remain in touch for important updates while ending marketing outreach, or if you only want specific channels to be turned off.

For user data deletion requests or assistance identifying the enquiry you want removed, please use the contact details below.